When Robert Clark walked into United Supermarkets one day, he was experiencing a diabetic low blood sugar emergency. Luckily, he found the right person at the right time.
Danielle Bird, an employee at United Supermarkets, grew up knowing what to do in case of a diabetic emergency, because her mother had diabetes. She had no idea, however, that her knowledge and quick thinking would later help a customer at work.
“He said he needed to eat something really quick, and I asked him, ‘Are you a diabetic?’ and he told me yes,” Danielle recalls.
She immediately took action, getting Robert some orange juice to drink to raise his blood sugar and helping him find a seat in the dining room area to rest. Then she made him a salad and got him some water.
“And then I told him that I’d watch over him until he was okay,” she says.
To Danielle, this simple act of kindness was not a big deal, something she would have done for anyone in need. But for Robert and his wife, Letitia, it meant everything.
“You just don’t know how good of a job she really did,” Robert says. “She actually saved me from falling, and I have fallen on this side of my head so many times…. I just thank God she was there, because I don’t know if I can handle another one of those.”
After Robert began feeling better, he bought a rose for Danielle and went back to thank her for her kind actions. “And then, of course, he wanted to give me a hug,” says Danielle. “So I hugged him a really good one, and I told him, ‘You know, when you get to feeling better, come back over here to United and bring your wife. You can check out the salad bar.'”
Robert and Letitia look forward to the chance to return to United to thank Danielle again for her help. “I told my wife I wanted her to meet Danielle,” Robert says. “She’s a hero.”
United Supermarkets happily paid for the orange juice and salad that Danielle gave to Robert. Assistant service manager Chris Evans says he’s proud of Danielle and all employees who pay special attention to their guests.
“When you care about people and you know, you can see facial expressions,” Chris says. “If you’re really paying attention, you can see something’s maybe not right there and maybe try to make it a little better.”
The Clarks would like to encourage everyone to slow down a little and work on paying attention to people the way Danielle did for Robert. You never know when you’ll be the person capable of helping someone else out of a difficult situation. Check out the video below to learn more.
Elizabeth Nelson is a wordsmith, an alumna of Aquinas College in Grand Rapids, a four-leaf-clover finder, and a grammar connoisseur. She has lived in west Michigan since age four but loves to travel to new (and old) places. In her free time, she. . . wait, what’s free time?